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Monitoring & Evaluation Officer

Toronto, Ontario
Full time, Permanent
$60,000-$70,000 CAD/year plus competitive benefits package


About us

Around the world, 67 countries have anti-homosexuality laws, and many more have other laws that discriminate on the basis of sexual orientation or gender identity. In 11 countries, same-sex intimacy can be punishable by death. In too many countries, lesbian, gay, bisexual, trans, queer and intersex (LGBTQI) people are routinely arrested, denied basic human rights, and are being brutally attacked, tortured, or even murdered.

Rainbow Railroad was founded in 2006 to provide an additional solution to address the global refugee crisis, to which LGBTQI persons are uniquely vulnerable. Rainbow Railroad’s mission is to help persecuted LGBTQI individuals get to safety as they seek a safe haven from state-enabled harassment and violence. Rainbow Railroad provides support to LGBTQI individuals seeking safety with airfare and financial support that facilitates departure, travel, arrival and referral for settlement. Beyond direct financial assistance, Rainbow Railroad provides information, resources, and advice for asylum claimants as well as assistance to help people find safety when international travel is not possible. 

Rainbow Railroad is a registered Canadian charity and a USA 501(c)(3) organization with its headquarters in Toronto, Canada and an office in New York City, USA.


The Role 

We are seeking a full-time Monitoring & Evaluation Officer with a passion for data collection and analysis which can generate evidence-based insights to inform our program strategy and be more responsive and accountable to people who are at risk. The M&E department has a strong focus on innovative database management, participatory methods in solidarity with our partners and case individuals, and continuous synergies and collaboration with the Programs, Advocacy, Community Engagement, Communications and Development teams. 

Rainbow Railroad has ambitious goals, so the ideal candidate for this role works well independently and with team members under pressure to meet tight deadlines, has excellent organizational skills and a high attention to detail. The successful candidate will report directly to the Director of Monitoring, Evaluation, & Learning (MEL). 


Key Responsibilities [not inclusive of all tasks required in the role]: 

Data Integrity and Oversight 

  • Support in quality data administration, including frequent monitoring data inputs and outputs;
  • Assist in Programs concerns or issues related to SalesForce;
  • Support on any CRM redesign initiatives and programmatic-related website initiatives;

Report Creation and Data Pulling 

  • Assistance in pulling programmatic data and narrative impact pieces needed for external reporting ie. state of global persecution reporting, annual reports, academic sector contributions, and as needed requests by management;
  • Supporting fundraising efforts by providing relevant data for use in funding applications;
  • Support in the collection of impact reporting from international partner organizations and Rainbow Railroad funded projects.

Monitoring and Evaluation

  • Assist in tracking and reporting of programmatic KPIs for the purpose of government and/or other donor grant impact reporting 
  • Assist in the ongoing design of a programmatic monitoring and evaluation system for programming to track KPIs and impact metrics.
  • Contribution to the development of monthly and quarterly impact reports for use by Programs Management in organization-wide reporting;

Strategic Insights and Data Analysis 

  • Analyzing gaps in programming related to geographies and target populations based on data and relationships assessment in order to advise on strategic decision making


Desired Skills and Experience

  • University degree in a relevant field and/or demonstrated progressive related experience related to M&E, data analysis, or international development;
  • 2+ years’ demonstrated experience working with data and/or evaluation, including internships;
  • Experience with statistical software and data visualization tools – R, Stata, Tableau preferred
  • Experience with CRM management, Salesforce, and M&E/data analysis preferred; 
  • Organized and keen attention to detail required;
  • Strong written and oral communications skills;
  • Excellent problem-solving skills;
  • Ability to work effectively in a dynamic environment both independently and as part of a team;
  • Commitment and support of the LGBQTI+ community in Canada and internationally;
  • Flexibility and willingness to respond to last minute requests and emergency situations;
  • Adaptable to the needs of a rapidly changing organization.

This role may require travel internationally – the ability to travel internationally is required.

Application Deadline – September 30, 2023

Length of Contract – Full-Time, Permanent

Location – Canada, preferably Toronto

Hiring Salary Range $60,000-$70,000 plus competitive benefits package

Application Instructions 

Please forward your resume including salary expectations to Include the exact job title in the subject line of your email. We thank all applicants for their interest in this position however we will only be contacting those selected for interviews.

Rainbow Railroad is dedicated to building an organization that reflects the diversity of communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.


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